Scroll down to see the frequently asked questions and information about staying here in Picnic Bay.
We have also created a Serenity Island Guide. Click the button below to learn about fun things to do, places to go and hidden gems
Please call 000 in any situation that requires immediate attention.
Police/Ambulance/Fire: 000
Local Police: (07) 4778 5270
Medical Clinic: (07) 4778 5107
Guest Services: 4778 5247
Getting Here By Bus:
You can catch the bus from the Ferry Terminal to Serenity in Picnic Bay. At the terminal take the front bus
Click Here to Get Directions to your Phone
For information on car, bike and scooter rentals see our Magnetic Island Guide
Any parking available in the carport is for guest usage. We operate in a first come, first serve for the shared spaces. If there are no spaces available in the carport, the street parking is very safe. We just ask that you please make sure the neighbours driveways are accessible.
Our laundry area is located at the back of the resort. We offer coin washer and dryers, and supply laundry detergent. You will also find a drying rack in your closet or bathroom to hang any wet clothes.
In case of fire or evacuation please note your emergency exit.
Fire extnguishers are located under the sink in every unit.
Wifi name: serenitytest
Password: testtest
Our barbeque and pool area is open year round for our guests.
Our saltwater pool is located at the front of the resort. We do ask that there is no diving or running around the pool for safety reasons. Please take care to close the pool gate behind you as there are often small children and families staying at our resort.
Our barbeque area is open to all guests and a great communal spot for everyone to relax and cook up a storm. Please let guest services know if you need any help with the propane or starting the barbeque.